Return Policy

No refund or exchange is possible on these items:

  • Costumes
  • Costume Accessories
  • Hosiery
  • Wigs
  • Makeup
  • Liquidation items
  • Seasonal items
  • Pre-made Loot bags
  • Fog and bubble machines
  • Contact lenses
  • Glassware
  • Catering supplies
  • Baking supplies
  • Candy buffet vases (glass or plastic)
  • Disco balls
  • LED accessories
  • Helium tanks
  • Special or custom orders
  • Inflated and non-inflated Balloons
  • Balloon weights
  • Open Packages
  • Toys
  • Candy
  • Plush
  • Disposables masks and all disinfectant products
  • Fireworks
  • Smoke Bombs

ALL these items are FINAL SALE!

For all other goods, it is possible to return or exchange within 14 days of purchase and only with the receipt and the original packaging.

If the product appears to have been tampered with or is missing an item, that product is no longer applicable for exchange or return.